Feedback Form

Your Search

Cleaning Checklist - Perfect Presentation

When a customer books your property online they do so based on a number of factors including price, features, facilities and local amenities.

It goes without saying that guests also expect the property to be clean. But how clean is clean?

Cleaning standards vary from corporate city serviced apartments to family homes and bush cottages.

This article provides a Cleaning Checklist for Owner Managers and Property Managers and gives some suggestions as to what should be included.

There are at least 5 good reasons to focus on Cleanliness:
1. Guests will be delighted and become repeat and referral advocates for you
2. Guests generally take more care and leave the property in better condition if spotless on arrival
3. You identify and reduce your repairs and maintenance with regular cleaning
4. Reduce the incidence of complaints and dis-satisfaction
5. Reduce the incidence of health issues such as bed bugs

A tip for all Property Managers....walk out of a property backwards ie. stand at the front door and visualise what the guest will see when they first enter your holiday rental property.

When should the property be cleaned?

The property should be cleaned the same day of departure to avoid wet linen turning mouldy and garbage from creating a smell.  More importantly, a same day clean ensures your holiday rental property is spotless and ready for booking that afternoon.

Linen should be laundered off site

It's generally not time efficient nor are best results achieved with linen laundered onsite.  Domestic washing machines are not made for industrial standard cleaning.  Take a second full set of clean linen to the property to make up the beds and rotate the linen in a linen pool.

Dealing with complaints about Cleaning

It's simple...send the cleaner back to the property to reclean.  Ask the guest for a list of items that require attention and reclean those items.  Keep in mind older style does not mean dirty.


Cleaning Checklist for Holiday Rentals and Corporate Accommodation

General – All areas

  • Dust surfaces and ledges
  • Sweep, vacuum and mop
  • Clean mirrors
  • Empty garbage bins
  • Property must be ready for occupation by guest when clean complete
  • No dirty/ incomplete linen to be left at property and necessary linen topped up
  • No rubbish to be left at property
  • Keys to be collected and returned to office
  • Empty/wipe rubbish bins
  • Light switches wipe down and remove scuff marks on walls
  • Light bulbs – check and replace
  • Smoke detector
  • Alarm clock - dust, check batteries and time
  • TV tuning tested and dusted
  • All door frames wiped
  • Hanging blinds reaffix/ align
  • Switch on/ test washing machine and dishwasher
  • Guest welcome hamper (Tea, Coffee, Biscuits, Milk, Sugar, Soap and Dishwashing liquid/ Toilet paper, laundry detergent)

Dining / Living Area

  • Vacuum flooring / Mop tiled areas.
  • Sofa/ Couch – vacuum under, including cushions
  • Bookshelves and furniture – dusting
  • Floor coverings – vacuum below and underneath
  • Dining table and chairs wipe down
  • TV/ VCR/ Stereo dusting
  • Wall hangings mirrors and ornaments
  • Remove magazines/ papers etc that don’t belong

Bedrooms

  • Strip beds, change linen
  • Dust and wipe
  • Bed head and frame – dusting
  • Lampshades – dusting
  • Wipe and vacuum every drawer and shelves in built-in wardrobes
  • Check drawers and cupboards for guest items left behind (Remove/ return to office)

Bathroom

  • Toilet – in/out, top of cistern / back of bowl
  • Shower – glass/ floor, soap holder
  • Vanity – benchtop, mirror, drawers wipe out
  • Soap/ Shampoo – remove
  • Complimentary soap and toilet paper

Kitchen

  • Wipe major kitchen electrical appliances. Eg. Fridge, oven, toaster
  • Wipe kitchen bench and sink
  • Empty remove perishables from fridge / garbage
  • Cupboards open, check presentation of crockery
  • Cutlery washed and polished
  • Glassware washed and polished
  • Polish kettle
  • Oven – wipe over, griller wash wipe

Laundry

  • Clean sink and wipe over tiles
  • Wipe washing machine and dryer (removal of lint)

Outdoor Areas

  • Balcony sweep and mop
  • Balcony door clean
  • Garage sweep leaves and cobwebs
  • Balcony glass and frame clean
This Cleaning Checklist is a guide and property managers and owners should make their own assessment of the cleaning required given their particular situation.

We welcome your feedback on this article.

If you have any ideas for articles or need assistance listing your accommodation please click the Contact Us menu option and send us your message.

 
Selected Items (0)
Add to MyList Compare Properties View on Map View MyList
Prices in $AUD inc GST

111 North Steyne, Manly

Apt 4, First floor 2 bedroom beachfront apartment with lovely views of Manly Beach. Full kitchen, share laundry, stairs only. Approximately 15 minute... » View Details

Priced From
$125 to $300 p/n*
Min Stay: 3 nights*
4
3beds
1bathrooms
 
7
Av. Rating (1 Reviews)
Make a booking » Add to MyList
» View MyList
» Customer Reviews (1)
» View Map

Accommodation, Manly

Apt.10, Fully refurbished studio apartment which has a spa bath! Full kitchen facilities including dishwasher & microwave. Choice of one king-size ... » View Details

Priced From
$154 p/n*
Min Stay: 7 nights*
2
1beds
1bathrooms
  
 
Make a booking » Add to MyList
» View MyList
» View Map

Executive Apartment, Sydney

This one bedroom apartmenthas a King size bed, built-in wardrobes and large modern bathroom with separate bath and shower. Corporate standard linen... » View Details

Priced From
$90 to $200 p/n*
Min Stay: 7 nights*
2
1beds
1bathrooms
 
8
Av. Rating (15 Reviews)
Make a booking » Add to MyList
» View MyList
» Customer Reviews (15)
» View Map

Accommodation, Cairns

Studio: Contains King bed or 2 singles, kitchenette with 2 burner cook top, mircowave, bar fridge, air-conditioning, private ensuite, guest laundry,... » View Details

Priced From
Please Enquire
Min Stay: 7 nights*
1beds
1bathrooms
 
Make a booking » Add to MyList
» View MyList
» View Map

Accommodation, Erskineville

This spacious, architect designed, double-brick, two-storey home was built in 1997 and is situated opposite a park in the popular inner city village... » View Details

Priced From
$110 to $210 p/n*
Min Stay: 7 nights*
5
4beds
1bathrooms
  
 
8
Av. Rating (1 Reviews)
Make a booking » Add to MyList
» View MyList
» Customer Reviews (1)
» View Map

Accommodation, Southbank

Completed in 2003, this residential apartment tower of 1, 2 and 3 bedroom luxury serviced apartments is located in Southbank, Melbourne's favourite... » View Details

Priced From
$159 p/n*
Min Stay: 7 nights*
2beds
1bathrooms
  
 
Make a booking » Add to MyList
» View MyList
» View Map

Accommodation, Cremorne

Spacious modern 3 bedroom apartment spread over 3 levels. Offering ample living and entertaining areas. This apartment has a courtyard on the... » View Details

Priced From
$160 p/n*
Min Stay: 7 nights*
6
3beds
2bathrooms
  
 
Make a booking » Add to MyList
» View MyList
» View Map

The Grange Resort, Hervey Bay

Four and a half star Resort Luxury... set amongst beautiful tropical surroundings Luxurious and spacious air conditioned two bedroom villas,each... » View Details

Priced From
$120 to $160 p/n*
Min Stay: 3 nights*
6
3beds
2bathrooms
  
 
Make a booking » Add to MyList
» View MyList
» View Map

P47, Torquay

"Clients who wish to book for schoolies must submit a quote. Tariffs do not include schoolies prices" » View Details

Priced From
$50 to $130 p/n*
Min Stay: 2 nights*
9
6beds
1bathrooms
 
Make a booking » Add to MyList
» View MyList
» View Map

The Milson, Milsons Point

Milson's Point is a premier location for a stay in Sydney. Located on the lower north shore, it has the advantage of being very easily accessible to... » View Details

Priced From
$170 to $290 p/n*
Min Stay: 1 nights*
4
2beds
1bathrooms
  
 
Make a booking » Add to MyList
» View MyList
» View Map

Accommodation, Aireys Inlet

Stunning, new contemporary beach house in the lighthouse districtLocated just minuets from Inlet beach and a short walk to Step and Gully beaches,... » View Details

Priced From
$137 to $300 p/n*
Min Stay: 2 nights*
6
4beds
2bathrooms
  
 
Make a booking » Add to MyList
» View MyList
» View Map

Accommodation, Fairhaven

This beautiful property, overlooking the State Forest and set on a large native allotment, is just the ideal holiday house. North facing, with two... » View Details

Priced From
$141 to $400 p/n*
Min Stay: 2 nights*
0beds
2bathrooms
  
 
Make a booking » Add to MyList
» View MyList
» View Map

Accommodation, Aireys Inlet

This cosy two bedroom cedar cottage located is set in the on the ocean side of the Great Ocean Road and can accommodate up to four guests. Beds:... » View Details

Priced From
$73 to $200 p/n*
Min Stay: 4 nights*
0beds
1bathrooms
  
 
Make a booking » Add to MyList
» View MyList
» View Map

Accommodation, Anglesea

Light and airy well appointed beach house that accommodates 8. Fully fenced yard and large side deck for entertaining. Great location a couple of... » View Details

Priced From
$123 to $300 p/n*
Min Stay: 4 nights*
0beds
2bathrooms
  
 
Make a booking » Add to MyList
» View MyList
» View Map

Fernwood, Portsea

Modern, contemporary 4 bedroom home. Open plan kitchen lounge and dining areas with Jetmaster and ducted heating. Timber floors make this the classic... » View Details

Priced From
$286 to $429 p/n*
Min Stay: 7 nights*
6
4beds
2bathrooms
  
 
Make a booking » Add to MyList
» View MyList
» View Map

Accommodation, Perth

Fully self-contained spacious modern serviced apartments all with on-site security car park. Guest Facilities: Private facilities with bath/shower... » View Details

Priced From
$236 p/n*
Min Stay: 3 nights*
2
1beds
1bathrooms
 
Make a booking » Add to MyList
» View MyList
» View Map

Accommodation, Kangaroo Valley

A country cottage, with the most sophisticated furnishings, set on a delightful acreage on the outskirts of the village. Enjoy the ever changing... » View Details

Priced From
$140 p/n*
Min Stay: 2 nights*
2
1beds
1bathrooms
 
Make a booking » Add to MyList
» View MyList
» View Map

Accommodation, Kangaroo Valley

This home exudes style and grace, and is only 5 minutes from Kangaroo Valley village, yet hidden away. Each bedroom has its own ensuite and french... » View Details

Priced From
$250 p/n*
Min Stay: 2 nights*
1beds
1bathrooms
 
Make a booking » Add to MyList
» View MyList
» View Map

Accommodation, Hamilton Island

Luxury Private 3 Bedroom apartment This five star luxuriously appointed apartment is located on the hillside just up from Hamilton Island Harbour,... » View Details

Free Dinner...   Start: 24-Sep-08 End: 19-Dec-08
Stay 7 or more nights Free...  $504 p/night
Priced From
$375 to $500 p/n*
Min Stay: 3 nights*
8
4beds
2bathrooms
 
Make a booking » Add to MyList
» View MyList
» View Map

Accommodation, Sydney

Large open plan 1 bedroom apartment Apartment Features:- Executive style- Fully equipped internal laundry- Shower- Linen and towels- Welcome pack-... » View Details

Priced From
$130 p/n*
Min Stay: 7 nights*
2
1beds
1bathrooms
 
Make a booking » Add to MyList
» View MyList
» View Map

Cedar Lookout, Wynnum

Cedar Lookout is a three bedroom fully furnished , and air conditioned house catering to the Corporate and tourist market. Catering for families... » View Details

Priced From
$180 to $240 p/n*
Min Stay: 4 nights*
8
5beds
1.5bathrooms
  
 
Make a booking » Add to MyList
» View MyList
» View Map

Accommodation, Wollongong North

Images are a representation of the apartment standand. Actual furnishings may differ slightly. » View Details

Priced From
$320 to $350 p/n*
Min Stay: 2 nights*
6
4beds
2bathrooms
  
 
Make a booking » Add to MyList
» View MyList
» View Map

The Frontage, Victor Harbor

Brand new furnishings and appliances complete this very stylish and modern roadside apartment. Perfect location to base yourself in order to explore... » View Details

Priced From
$75 to $180 p/n*
Min Stay: 2 nights*
4
6beds
1bathrooms
  
 
7
Av. Rating (1 Reviews)
Make a booking » Add to MyList
» View MyList
» Customer Reviews (1)
» View Map

Accommodation, Darlinghurst

This apartment is beautifully furnished, light and bright with a balcony on all rooms. The lounge is spacious and has great views to Rushcutters bay.... » View Details

Priced From
$186 to $215 p/n*
Min Stay: 90 nights*
4
2beds
2bathrooms
  
 
Make a booking » Add to MyList
» View MyList
» View Map

AURORA, Palm Beach

Original art deco Palm Beach home with a touch of modern in a very central and convenient location. * Stylish large two bedroom duplex, full... » View Details

Priced From
$250 to $430 p/n*
Min Stay: 2 nights*
4
3beds
2bathrooms
 
Make a booking » Add to MyList
» View MyList
» View Map

Above the Flags, Palm Beach

Above the Flags has to be one of the most sought after holiday locations on the Northern Beaches. Situated literally meters from the beach... » View Details

Priced From
$750 to $1,750 p/n*
Min Stay: 2 nights*
6
4beds
3bathrooms
  
 
Make a booking » Add to MyList
» View MyList
» View Map
Apartment Building

Dockside Tower, Melbourne

Come and stay in one of our most undeniably brilliant location! This apartment is located in the Melbourne CBD and superbly positioned to take in all... » View Details

Priced From
$145 to $350 p/n*
Min Stay: 5 nights*
6
3beds
1bathrooms
  
 
8
Av. Rating (1 Reviews)
Make a booking » Add to MyList
» View MyList
» Customer Reviews (1)
» View Map

Park Beachside, Coogee

A renovated 1 bedroom plus sunroom apartment located approximately 200 metres from the beach. Features include open plan loungedining room and... » View Details

Priced From
$100 p/n*
Min Stay: 7 nights*
2
1bathrooms
 
Make a booking » Add to MyList
» View MyList
» View Map
Views who said that was a view

Chevron Renaissance Tower, Surfers Paradise

Absolutely breathtaking! Refined elegance and style are reflected in every element and feature of this 3 bedroom apartment at the luxurious Chevron... » View Details

Priced From
$280 to $380 p/n*
Min Stay: 3 nights*
7
4beds
2bathrooms
  
 
Make a booking » Add to MyList
» View MyList
» View Map

Accommodation, Cowes

Garden Spa Cottage An unpretentious country timber cottage that makes the perfect little retreat on beautiful Phillip Island. Unwind with a glass... » View Details

Priced From
Please Enquire
Min Stay: 7 nights*
1bathrooms
  
 
Make a booking » Add to MyList
» View MyList
» View Map

Accommodation, Avoca Beach

BEUNA VISTA is a comfortable one- bedroom unit right on the lakefront, which can sleep up to 4 people. This property has a large grassed area that... » View Details

Priced From
Please Enquire
Min Stay: 7 nights*
1bathrooms
 
Make a booking » Add to MyList
» View MyList
» View Map
Mindarie Marina

A Seaside Retreat, Mindarie

Walking distance to Mindarie Marina, beach, shops and transport, this is one of the north coasts most exclusive seaside homes and is certainly one of... » View Details

Priced From
$130 to $150 p/n*
Min Stay: 7 nights*
6
4beds
1bathrooms
  
 
Make a booking » Add to MyList
» View MyList
» View Map

Accommodation, Terrigal

This apartment is immaculate, stunning and ready to be booked!!! Located only m to sand between your toes, I can't think of a better way to enjoy my... » View Details

Priced From
Please Enquire
Min Stay: 7 nights*
3bathrooms
 
Make a booking » Add to MyList
» View MyList
» View Map

Accommodation, Newhaven

BAYVIEW STUDIO Situated at Banksia Park, Newhaven, Phillip Island. Banksia park is set on 32 acres of rural land overlooking Westernport Bay and... » View Details

Priced From
$140 to $180 p/n*
Min Stay: 7 nights*
1bathrooms
  
 
Make a booking » Add to MyList
» View MyList
» View Map

Coonooer, Wattamolla

Boasting 270-degree of spectacular sandstone escapement, valley views including Wedding Cake Mountain from this 9-acre property. It is the perfect... » View Details

Priced From
$200 to $340 p/n*
Min Stay: 2 nights*
2
1beds
1bathrooms
 
Make a booking » Add to MyList
» View MyList
» View Map

Accommodation, Cape Woolamai

MacArthurs BEACHSIDE Japanese inspired self contained apartment Fantastic position opposite the famous Woolamai Beach. This apartment... » View Details

Priced From
$90 to $120 p/n*
Min Stay: 7 nights*
4
2beds
1bathrooms
 
Make a booking » Add to MyList
» View MyList
» View Map
Outdoor living

Lowana, Coolum Beach

Experience the understated luxury of this new architect designed beach house, located in the heart of Coolum Beach. The beach house comfortably... » View Details

Priced From
$450 to $700 p/n*
Min Stay: 3 nights*
6
4beds
2bathrooms
 
Make a booking » Add to MyList
» View MyList
» View Map

Accommodation, Silverleaves

LUXURY COUPLE ACCOMODATION A beautifully appointed cottage for two. Country style chic at the beach! Blue Bird Cottage is perfect for couples... » View Details

Priced From
Please Enquire
Min Stay: 7 nights*
1bathrooms
  
 
Make a booking » Add to MyList
» View MyList
» View Map
Swimming Pool

Nimrod Resort, Port Douglas

Surround yourself in a tropical lush oasis, spacious self-contained 1, 2 and 3 bedroom apartments. Fantastic pool area, stroll to beautiful four-mile... » View Details

Priced From
$85 to $199 p/n*
Min Stay: 2 nights*
2
1beds
1bathrooms
  
 
Make a booking » Add to MyList
» View MyList
» View Map

Fitzroy, St Kilda

This modern second floor serviced apartment is conveniently located on bustling Fitzroy St and only minutes away from St Kilda beach and the... » View Details

Priced From
$110 to $250 p/n*
Min Stay: 3 nights*
3